ICBC Outrage Abounds for Managers and Clients

On August 26, 2012, in British Columbia, Victoria, by Rosalie McLachlin

Who Has The Worst Disability? This is the story of Bert and Jon. Both live in British Columbia, both are pretty outraged with ICBC, and both—we would suggest—are living with a disability. Jon Schubert works for the Insurance Corporation of British Columbia (ICBC) as its Chief Executive Officer. He must have been doing a pretty […]

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Be Aware of the “Disability Managers” at Your Workplace

On August 20, 2012, in Canada, Kitchener-Waterloo, by Rosalie McLachlin

Disability and Absenteeism Pity the employer. It’s a beautiful summer’s day and—as a manager of a public or private sector workforce—a manager must grapple with increasing absenteeism. And according to Statistics Canada, an employee who is absent due to disability may require some management. What is disability management and absenteeism? Disability management is “…a deliberate […]

When Is An Allergy A Disability?

On August 13, 2012, in Richmond, Vancouver, by Rosalie McLachlin

Airplane Cabins Raise Questions for Sensitive Passengers Back in the Madmen days, airlines reserved a few rows at the front and rear of a plane as a “smoking section” for people to light up. Today, airlines are reserving rows of seats for an entirely different reason: as “buffer zones” for people with disabling allergies and […]

Watch Who You Trust

On August 2, 2012, in British Columbia, Vancouver, Victoria, by Rosalie McLachlin

A Lesson Learned from A Smooth-Talking Advisor When you sign up for a policy, you trust that the person who is handing your payments is looking after your best interests. “Trust” was one of Lynne Rae Nickford’s favourite words. In a six-minute video promoting her company LZ Wealth Management, the BC financial adviser re-assures her […]

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