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Privacy Policy / Terms of Use

Privacy Policy

This Privacy Policy governs the manner in which TheyPay collects, uses, maintains and discloses information collected from users (each, a “User”) of the disabilityclaimdenied.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by TheyPay.


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about how Users’ connect to our Site, (such as the operating system and the Internet service providers used, and other similar information).


Web browser cookies

Our Site may use “cookies” to enhance User experience, (such as cookies placed on User hard drives by web browsers for record-keeping purposes and sometimes to track information about Users). Users may choose to set their web browsers to refuse cookies, or to alert when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information

TheyPay collects and uses personal User information for the following purposes:


To personalize user experience

  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.


To improve our Site

  • We continually strive to improve our website offerings based on the information and feedback we receive from you.


To improve customer service

  • Your information helps us to more effectively respond to your customer service requests and support needs.


To send periodic emails

  • The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions.


How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.


Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Third-party websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appears on these sites and we are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Changes to this privacy policy

TheyPay has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Terms of Use

The use of TheyPay.ca and its affiliates is subject to your acceptance of these terms of use:

  1. The content on this website is general information and should not be construed or relied upon as legal advice. Furthermore, you understand that a lawyer-client relationship does not exist between you and TheyPay or its owners, affiliates, agents, and employees.
  2. We are providing information so that you will know more about our referral service and what we can do to help you.
  3. You agree that we are a referral service only; we are not your lawyer. We seek to connect you to a lawyer but take no legal responsibility in doing so. We may receive a referral fee from the lawyer to whom you are referred.
  4. We would be happy to put you in touch with a lawyer that we believe can offer assistance with your claim. However, you agree that TheyPay is not obligated to provide you with a referral and may refuse to do so at our sole discretion.
  5. Should you enter into a retainer agreement with a lawyer to whom we have referred you, notwithstanding that the introduction to this lawyer was through TheyPay, you are retaining that lawyer on your own accord and you agree to assume any and all risk associated with whomever you retain.
  6. While this website may contain links to third-party websites. These links are provided solely as a convenience to you and not as an endorsement by us of the contents of such third-party websites. We are not responsible for the content of any third-party website, nor do we make any representation or warranty of any kind.
  7. By providing personal information (written or verbal) about yourself or on behalf of someone else, you represent that you have full authority and/or consent to do so and agree that we may collect, use and disclose such personal information in accordance with our privacy policy. (there should be a link to our privacy policy)

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:




This document was last updated on 26 January, 2012